ITC Global Translations is proud to announce that Founder and Owner, Céline Imbaud, will be speaking at the American Translators Association 56th Annual Conference on Nov 6, 2015 from 3:30pm-4:30pm in Miami, FL.
ATA Annual Conference is one of the main events in the translation industry in the Unites States. Each year around 1800 freelance translators, translation agencies and representatives of universities gather to promote their services, learn new skills and meet new colleagues.
The ATA 56th Annual Conference will be held at the Hyatt Regency in Miami, FL on Nov 4-7, 2015. ATA56 is the place for dedicated professionals wanting to expand their knowledge and their work in the translation and interpreting industry.
Céline Imbaud and Lea Stancavich of ITC Global Translations will be presenting “Translator Satisfaction Surveys for Language Services Providers: The Path to a Happy Translator”.
“We are so honored to be asked to speak at this prestigious conference,” said Imbaud. “I can’t wait to share our dynamic ideas with our fellow linguistics.”
The session will provide an overview of how language services providers (LSPs) can use satisfaction surveys as a tool to collect feedback from freelancers and apply the results in daily operations. The session will provide a step-by-step explanation of how to create a survey, provide sample questions, and explain how to evaluate and implement the feedback to improve the LSP’s day-to-day processes and quality delivered to clients. Doing so will benefit both the LSP and the translator and ultimately improve their working relationship. Attendees will learn how to use the survey results as a sales tool for existing and potential clients.
“The Path to a Happy Translator” will be a fun and informative event,” said Stancavich, Linguistic Resources Manager of ITC Global Translations. “Keeping our translators happy and motivated has been the key to the success of ITC.”
About ITC Global Translations
Established in 1999 by founder Ms. Celine Imbaud, ITC Global Translations is an international Woman Owned, professional translation company with offices in Lissieu, France, Jupiter, Florida, and Montreal Canada. They are fully European EN 15038 standards certified. In addition, ITC Global Translations is HIPAA certified. A privately held company, ITC Global Translations was established to remove cultural barriers and open communications and new markets for its clients. This business to business translations company specializes in Medical and Pharmaceutical industry translations worldwide. They also provide translation services in a wide spectrum of industries including Biopharmaceutical, Biotechnology, Agro-Food, Marketing, Medical, Technical, and Tourism.
ITC is accustomed to working from an international point-of-view and to communicating with people around the world, and its staff members are happy to apply this insight in assisting clients with their global communication needs. ITC applies translation industry best practices to offer turnkey translation solutions at competitive prices. The key to ITC’s success is a combination of expert linguists, rigorous processes, and high standards.
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